Frequently Asked Questions
This section has answers to frequently asked questions which we often get from customers and potential customers.
Frequently Asked Questions
This section has answers to frequently asked questions which we often get from customers and potential customers.
We get asked this question quite a lot, specially in Drupal's issue queue.The answer to this is that any given module will be ported to the newer Drupal version when one of the following happens:
There are some assumptions made before we can help with tuning your setup.
Q: Our site has an issue/performance problem/needs consulting. What technical information do you need to help us with that?
A: We can do a performance assessment in two ways, which can be combined in some cases.
The fastest way to diagnose an issue, help with performance problems, or do other consultation, we need the following:
Q: Do you do Drupal installations?
A: Yes, we do Drupal installations for those who cannot do them due to technical challenges.
However, if you have Fantastico on your web hosting server, you can do the install yourself, and have to continue to use Fantastico for upgrades.
Note that our rates may not be suitable for individuals seeking Drupal installs.
If you decide to contact us for installs, please make sure that you have SSH enabled on your web host, and specify which Drupal version and contributed modules you want installed.
Q: Can I send you my requirements/specifications?
A: Do send us your specifications, but only as a concise two paragraph overview at first.
Depending on availability, we will respond with requests for more information, or an apology if we cannot take your project.
Q: Do you develop web sites / Drupal modules?
Yes, we do develop web sites and Drupal modules.
We tend not to take on small or personal web sites though, since our rates will be expensive for these types of sites.
Q: Are you available for a project?
A: Availability varies from month to month, depending on what else we have going at the time.
It does not hurt to ask us if we are available.
Q: I want you to develop a clone of site X for me. Can you do that?
A: When you send us specifications, please do not say "I want a clone of site X".
If you want a short answer to the above question, then it is most likely: "No".
The long answer is "it depends".
A reference site, or screen shot can be a very helpful way to visualize what is needed, but should not be the only way to describe your project needs.
Your requirements have to be in bullet points and/or headings and paragraphs. These discrete function points are what really matter when scoping a project initially.
Q: I need a Drupal theme developed/modified. Can you help me?
A: Yes. We have business partners who specialize in theme work, and will either do themes as a part of a larger development project, or refer you to our partners if you only want a theme done.
Is your Drupal or Backdrop CMS site slow?
Is it suffering from server resources shortages?
Is it experiencing outages?
Contact us for Drupal or Backdrop CMS Performance Optimization and Tuning Consulting
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